USPS Ends What It Calls ‘Redundant’ Proof-of-Delivery Service

June 23, 2020 8:31 pm

The US Postal Service is eliminating the “Return Receipt for Merchandise” service designed to help merchants prove that they mailed orders to customers and that those orders were delivered. The …
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Payment Service Square Puts Holds on Seller Funds

June 23, 2020 4:28 pm

Online payment service Square responded to reports about a practice in which it is putting holds on some seller funds. CNN published a story on Tuesday reporting, “Square has begun …
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BigCommerce Launches New Design Tool for Online Sellers

June 23, 2020 10:36 am

Ecommerce platform BigCommerce launched a new design tool on Tuesday that makes it easy for online sellers to create “next-generation” shopping experiences. Page Builder enables drag-and-drop design functionality across sellers’ …
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Amazon Fashion Plugs Small Businesses in Big Style

June 23, 2020 10:22 am

Amazon regularly points to its platform as being helpful to small businesses as it faces increasing pressure from regulators and lawmakers over the global giant’s market dominance. Yesterday was no …
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Etsy Helps Buyers Try Out Seller Artwork on Their Walls

June 21, 2020 9:27 pm

Etsy introduced an Augmented Reality (AR) feature in its mobile app to help create buyer confidence and boost sales. The new feature is available for listings in Paintings, Photography, and …
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Volume Shippers Can Expect Higher International Rates

June 20, 2020 12:13 am

Stamps.com warned that large international shippers who get discounted USPS shipping through a consolidator may see a significant rate increase starting July 1, 2020. Customers who use Stamps.com for single …
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Sellers Invited to Use eBay Artwork on Social Channels

June 19, 2020 4:02 pm

eBay commissioned an illustrator to create a digital background sellers can use on social media channels to show they’re “up and running” on eBay. You can view the illustration on …
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eBay Has a Workaround for Checkout Issue

June 17, 2020 8:30 pm

eBay blamed PayPal for issues with eBay Checkout and offered a workaround for buyers. Since Monday, eBay’s System Status board has shown a warning that the eBay marketplace is experiencing …
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Etsy Celebrates Artisans with 2nd Annual Design Awards

June 17, 2020 4:40 pm

Etsy opened nominations for its annual design awards known as “The Etsies.” The awards recognize “brilliantly designed, wonderfully one-of-a-kind Etsy items from around the globe.” Etsy users can nominate a …
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Mercari Pilots Same-Day Pickup and Delivery Service

June 17, 2020 1:12 pm

Mercari is testing a new same-day home pickup and delivery service for buyers and sellers on its mobile-selling platform. The test, running in San Francisco, is powered by on-demand delivery …
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Amazon Becomes a Shipping Carrier in the UK

June 15, 2020 10:14 am

Amazon is advertising shipping services to sellers in the UK, offering premium shipping services at competitive prices. “Amazon Shipping will pick up your parcels 7 days a week, and deliver …
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Amazon Expands in Home State with New Technology Offices

June 15, 2020 9:49 am

Amazon is expanding in its home state of Washington with a new facility in Redmond. It announced today it has secured an additional 111,000 square feet of office space in …
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Walmart Opens Marketplace to Shopify Merchants

June 15, 2020 9:33 am

Walmart is opening its marketplace to third-party sellers who use Shopify to host their online stores. The new integration will allow approved Shopify sellers to seamlessly list their items on …
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EPA Tells eBay, Amazon: Stop Selling Fake COVID Killers

June 11, 2020 3:16 pm

On June 10, 2020, the US Environmental Protection Agency (EPA) issued orders to eBay and Amazon directing them to immediately stop the sale or distribution of over 30 different types …
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Facebook Now Allowing Sellers to List Non-Medical Face Masks

June 11, 2020 9:07 am

Facebook is now allowing sellers to list and advertise non-medical face masks, it announced on Wednesday. In March, it had temporarily banned ads and commerce listings for masks on its …
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eBay Revamps ‘Amazon Prime’ Clone in Australia

June 10, 2020 9:06 pm

eBay revamped its Amazon Prime clone in Australia in order to align it more to “retail standards and buyer expectations.” Like Amazon Prime, eBay Plus is a membership program. Buyers …
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Amazon Promotes Line of Credit to Cash-Strapped Sellers

June 10, 2020 4:16 pm

Amazon is promoting a new line of credit to cash-strapped sellers, adding to the ways it helps sellers grow their businesses on Amazon through lending programs. In 2019, Amazon loaned …
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Online Marketplace Bonanza Creates Seller Advisory Panel

June 9, 2020 8:40 pm

Bonanza created a Seller Advisory Panel and today, it announced the inaugural members. Greg Braukus, who joined the company in January to run the marketplace and reconnect with sellers, described …
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eBay Offers Advice on Getting Exposure in Google Shopping

June 9, 2020 4:44 pm

eBay is offering advice to sellers on how to get exposure for their listings in Google Shopping, part of its “Traffic Month” series it’s running this month. Many would-be buyers …
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Cost to Ship Internationally Goes Up in July

June 9, 2020 3:52 pm

Beware: USPS international shipping rates are going up in July, according to Supply Chain Dive. IMAG’s Kate Muth told the publication that many postage service providers received new USPS contracts …
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eBay to Launch Affiliate Plan for Sellers

June 7, 2020 9:23 pm

eBay will launch a new affiliate plan for sellers to encourage them to drive traffic to the eBay marketplace. The eBay Partner Network program (ePN) rewards affiliate marketers for driving …
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eBay to Run Ads on TV, Has a Gift for Store Sellers

June 7, 2020 8:47 pm

eBay is launching a TV ad campaign this month that focuses on small- and medium-sized businesses. Senior Vice President Jordan Sweetnam announced the news in a blog post where he …
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From the Editor – June 7, 2020

June 6, 2020 8:04 pm

eBay is reporting exploding sales growth after years of stagnant (and sometimes negative) growth. On Thursday, the company revised its guidance for the second quarter, saying it expects GMV year-over-year …
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Ditching Turbo Lister Is a Sign of eBay Changes Ahead

June 6, 2020 8:03 pm

Why is eBay ditching a free tool that many longtime sellers rely on? Because it’s moving forward on software advances this year, an employee said during a chat session devoted …
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Tracking eBay’s International Shipping Programs

June 6, 2020 8:02 pm

We received an email from a reader on Friday who said eBay is refunding her international buyers whose deliveries are delayed due to pandemic-related issues. When she contacts eBay telling …
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Collectors Corner: Rediscovering the Joy of Old Catalogs

June 6, 2020 8:01 pm

Ok, we have to admit that the first week of the Covid-19 quarantine we did little else but read, eat, watch TV, and run around trying to find toilet paper, …
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EcommerceBytes Soundoff: Letters to the Editor – June 7, 2020

June 6, 2020 8:00 pm

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
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Sellers Pan Amazon’s New Payments Dashboard

June 6, 2020 11:42 am

Amazon launched a newly designed payments dashboard on Friday, and sellers’ initial reaction is – bring back the old page! “To simplify your financial experience, you can find key information …
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eBay Declares June Selling and Traffic Month

June 4, 2020 3:50 pm

eBay declared June both “Traffic Month” and “Sell on eBay Month” in a bid to boost sales by current business sellers and to attract new sellers to the site. eBay …
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Amazon Eliminates Referral Fees on Essential Goods to Mexico

June 4, 2020 2:11 pm

Amazon is temporarily eliminating seller referral fees on some essential goods on its Mexican marketplace, citing the coronavirus pandemic. The policy will be in place for the month of June …
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